iKOOLCORE
21.5'' Embedded Touchscreen Panel PC
21.5'' Embedded Touchscreen Panel PC
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Technical Specifications
| Processor | Intel low-power embedded CPU (7th / 12th Gen) |
|---|---|
| Chipset | Intel Embedded SoC (7th / 12th Gen) |
| Memory | 8GB / 16GB / 32GB (Dual Memory Slots) |
| Display | 1 × HDMI Interface |
| Touchscreen | Capacitive G+G 10-point multi-touch with <8ms response, ≤2mm accuracy, and virtually unlimited touch lifespan for long-term reliability. |
| I/O Ports |
1 × HDMI / 4 × USB 3.0 / 2 × Gigabit LAN / 2 × COM (expandable to 6) / 1 × Power switch 1 × Combo audio / 1 × 2-pin Phoenix power input / 1 × Remote switch |
| Storage | 1 × M.2 M Key 2280 (supports NVMe PCIe x4 / SATA SSD) or 1 × 2.5” HDD |
| Expansion | 1 × M.2 Key E 2230 slot (supports Wi-Fi + Bluetooth modules) |
| Operating Humidity | 10% – 95% @ 40°C, non-condensing |
| Operating Temperature | -10°C to 60°C (14°F to 140°F) |
| Storage Temperature | -40°C to 80°C (-40°F to 176°F) |
| Power Input | DC 12V standard input, optional 9–36V wide voltage input |
| Mounting Options | Embedded / Wall-mounted / Desktop stand |
| Dimensions (W × H × D) | TBD mm (bare unit) |
| Weight | Net ≈ 6 kg / Gross ≈ 6.5 kg |
| Operating Systems |
7th Gen: Windows 7 / 10 / 11 / CentOS / Ubuntu / Debian etc. 12th Gen: Windows 11 / CentOS / Ubuntu / Debian etc. |
| Startup Method | Power button operation; supports automatic power-on after power recovery |
FAQs
How long is the warranty period?
Our products come with a one-year warranty, starting from the date of delivery. Beyond this period, we also offer affordable repair services. We rigorously quality-check every product before shipment to ensure 100% satisfaction. Should you encounter any quality-related issues, please feel free to contact us at service@ikoolcore.com.
How do I request a warranty replacement or repair?
During the one-year warranty period, please contact our customer service at service@ikoolcore.com, including your order number and specific inquiries or issues. Please provide a detailed description of the issues you have encountered. We will assist you in resolving any hardware quality related problems you may have experienced during the use of our product.
What’s the process for canceling, returning, or requesting a refund?
If you need to cancel your order before the package is shipped, please contact us as soon as possible via service@ikoolcore.com, and we will process a full refund for you directly before your order was shipped out.
If your package has already been shipped and is in transit, we won't be able to process a refund directly. In this case, you'll need to receive the package, keep it unopened, and return it to us in its original condition. Once we receive the package, we will proceed with the refund.
When you receive the package and decide you don't need it, it must be in the same condition as when received. Ensure the following items are included and in the same condition:
- All original packaging, including boxes, bags, and tags
- Accessories such as cords and remotes
- Certificates, manuals, and warranty cards
- Any 'Free gifts' or bonus items
- All components included in a bundle
My package is lost, what should I do?
Consider adding Worry-free Purchase at checkout! It's a great way to protect yourself from any shipping hiccups. With it, your order is covered by Seel's shipment security. If your package gets lost or goes missing, Seel will jump in to find the best solution, so you're not left hanging. Just a heads-up, Seel might not be available in every country.
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